Eliminate manual wrap-up, streamline compliance, and empower agents with intelligent automation.
Have specific requirements?
Reach out to us to discuss your needs and see if we can facilitate them.
Currently, D360 is built specifically to work through Twilio. This allows us to provide a complete, all-in-one solution where telephony, emails, live chats, and audit logs are all hosted within a single system for your agents
D360 is designed for broad reach and high repeatability. If you have questions about a specific CRM provider, please get in touch and we will see how we can help.
D360 simplifies compliance by logging transcriptions alongside every recording. Our AI can then assess these transcriptions and compare them with your required compliance checkpoints, meaning you only need to manually review the calls that fail this initial test.
D360 allows you to upload your own response templates, that your agents can always access, directly through the platform. We can even suggest the relevant templates to use, when replying to emails, ensuring a quick response time.

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